We’re still waiting for an official comment. We’re hearing from developers that Apple has told them to expect the problem to be fixed in the next two hours but that it’s a very uncertain estimate. The support status page still shows iTunes working fine and dandy. Update 8: Apple has updated its developer status page but iTunes isn’t on it. Update 7: We’re continuing to try to contact Apple but at this point we’ve received no reply to our emails and no one’s picking up the phone. Their systems did come back after 15m – related? Update 6: Here’s an interesting story from Was in the Apple Store Edinburgh 10am & they were having to use paper&pen. That also means you can’t make Genius Bar appointments. Update 5: And now if you were thinking of going to Apple Support for guidance…that’s down too. Update 4: Here’s the latest error we’ve got, we’re now being told that the App Store itself isn’t available in the UK store. She then came back and said “We are aware of an outage but I don’t know how long it’s going to take, please try again in about an hour”… She said “Oh, yes I seem to be having the same error” and put me on hold. Just spoken to Apple customer services UK and the agent was unaware of the issue until I told her to pick up her own phone and attempt to download an app. Update 3: Karl Hooker in the comments says: Update 2: We’re also seeing some reports that logins through the Apple Developer site aren’t working now either. So it’s safe to say this is a worldwide issue. We’ve had confirmation of problems in Armenia, Australia, Brazil, Bolivia, Bulgaria, Poland, Serbia, South Africa, Cyprus, Canada, Switzerland, Spain, Sweden, Saudi Arabia, France, Finland, India, Italy, Indonesia, the Philippines, Romania, Ukraine, the Caribbean, Portugal, Russia, Egypt, Slovakia, Singapore, Vietnam, Israel, Iceland, the Netherlands, Norway, Denmark, Japan, Hong Kong, Germany, Greece, Mexico, New Zealand, Kenya, Thailand, the UK and US. The company’s status page shows all its services working correctly but that clearly isn’t the case. We’ve contacted Apple for details on the situation and will update this post when we have more. It’s currently inaccessible for some iOS users. There also seem to be issues with TestFlight, the company’s service which allows developers to give beta testers access to their apps. The problems seem to be geographically inconsistent – it appears to be possible to download apps from the Indian App Store but music tracks aren’t accessible there.Īs you might expect, iBooks is down too and in-app purchases are broken. Meanwhile, though music, film and TV content is still visible in the iTunes Stores, you can’t actually buy it. While the front pages of both the App Store and Mac App Store are accessible, we’ve hit broken pages on the US and UK App Stores when accessing individual apps.
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